Refund policy
Reprints, Returns & Refunds
We want you to receive the printed product you ordered. If something is wrong, please contact us promptly so we can review the job and help resolve it.
Printing errors, damage, or incorrect items
Email your order number, a description of the problem, and clear photos when possible to sales@quikprintllc.com. Keep the printed items and any shipping packaging while we review the issue. Please contact us before returning or discarding the order so we can give you the appropriate instructions.
If the problem is due to our production or fulfillment error, we will work with you on an appropriate remedy. A corrected reprint or replacement is generally our first approach; a refund or other resolution may be appropriate depending on the circumstances.
Approved artwork and customer-requested changes
Please review proofs carefully before approval. If the finished product matches the approved artwork but the artwork contains an error, or if you want to change the design after approval, a new production charge may apply. We will discuss the options and costs with you before proceeding.
Custom products and change-of-mind returns
Custom printed and personalized items are made for your project and generally cannot be returned simply because you change your mind. This does not prevent you from reporting a defect, damage, or a product that does not match the agreed order.
Cancellations and refunds
Contact us as soon as possible to request cancellation. Any available refund will depend on the status of the job, completed design or production work, and expenses already incurred, including any postage already used. We will discuss the proposed resolution with you. If a refund is approved, we will confirm the amount and how it will be issued; payment providers may need additional processing time.
This policy does not limit any rights you have under applicable law.
Questions about an order? Email sales@quikprintllc.com or call 715-659-5514. Please include your order or quote number.