Here’s what to expect when ordering custom printing from Quik Print, LLC. Have a question about your project? We’re happy to help.
Custom Printing, Proofs & Order Approval
Quik Print, LLC provides custom printing, design, signs, and mailing services. Please review your product selections and project details before placing your order. The approved quote or order details describe the materials, quantities, finishing, and services included.
Artwork and proofs
Provide artwork that you own or have permission to reproduce. Tell us if you need design help or file preparation before production.
When we provide a proof, please check all text, spelling, names, phone numbers, addresses, dates, QR codes, layout, size, and other project details carefully. Test QR codes and links before approval. Let us know about corrections and wait for a revised proof when needed.
We request your approval before producing work that requires a proof. Approval authorizes us to proceed with the approved version. Changes requested afterward may affect the price and completion date; contact us as soon as possible so we can check the job’s status.
Screen colors and on-screen proofs may differ from the finished printed piece. If matching a specific color is important, tell us before ordering so we can discuss suitable proofing and production options. Small variations can occur between materials, processes, and separate print runs.
Production and turnaround
Turnaround depends on the project, quantity, materials, finishing, and current production schedule. We confirm timing for your job once the required project details, usable artwork, proof approval where applicable, and payment arrangements are in place. An order confirmation or payment receipt is not a promise that production is complete or that a requested deadline has been accepted.
Please tell us about event dates or firm deadlines before ordering. Rush service is subject to availability and may involve an additional charge, which we will confirm with you. Artwork revisions, delayed approvals, material availability, and shipping or postal delays can affect completion or delivery.
Changes and cancellations
Contact us promptly if you need to change or cancel an order. We will check what work has already been completed and explain any costs or available refund before agreeing to the change. An order already in production or a mailing already submitted to the post office may not be stoppable.
For problems with an order, see our Reprints, Returns & Refunds policy. For delivery and collection, see our Shipping & Pickup policy.
Questions about an order? Email sales@quikprintllc.com or call 715-659-5514. Please include your order or quote number.
Reprints, Returns & Refunds
We want you to receive the printed product you ordered. If something is wrong, please contact us promptly so we can review the job and help resolve it.
Printing errors, damage, or incorrect items
Email your order number, a description of the problem, and clear photos when possible to sales@quikprintllc.com. Keep the printed items and any shipping packaging while we review the issue. Please contact us before returning or discarding the order so we can give you the appropriate instructions.
If the problem is due to our production or fulfillment error, we will work with you on an appropriate remedy. A corrected reprint or replacement is generally our first approach; a refund or other resolution may be appropriate depending on the circumstances.
Approved artwork and customer-requested changes
Please review proofs carefully before approval. If the finished product matches the approved artwork but the artwork contains an error, or if you want to change the design after approval, a new production charge may apply. We will discuss the options and costs with you before proceeding.
Custom products and change-of-mind returns
Custom printed and personalized items are made for your project and generally cannot be returned simply because you change your mind. This does not prevent you from reporting a defect, damage, or a product that does not match the agreed order.
Cancellations and refunds
Contact us as soon as possible to request cancellation. Any available refund will depend on the status of the job, completed design or production work, and expenses already incurred, including any postage already used. We will discuss the proposed resolution with you. If a refund is approved, we will confirm the amount and how it will be issued; payment providers may need additional processing time.
This policy does not limit any rights you have under applicable law.
Questions about an order? Email sales@quikprintllc.com or call 715-659-5514. Please include your order or quote number.
Shipping, Pickup & Mailing
Production time and shipping time
Custom orders need production time before they are ready to ship or collect. Shipping transit time is separate from production time. We confirm project timing based on the product, materials, finishing, artwork, and any required proof approval. Contact us before ordering if you have a firm deadline.
Shipping orders
Available shipping methods and charges are shown at checkout or included in your quote or product description. If shipping is included with a product, that will be stated in the listing or quote. Please check your delivery address carefully before submitting the order and contact us promptly if it needs correction.
Carrier delivery dates are estimates unless we specifically confirm a guaranteed service. If your package is delayed, missing, or damaged, contact us so we can help investigate. For damage, keep the packaging and send photos of the package and affected items. If an address correction or reshipment is needed, we will explain any additional cost before arranging it.
Local pickup
Pickup is available at our Spencer, Marshfield, and Medford locations when offered at checkout or arranged with our team. Choose your preferred location and wait for a ready-for-pickup notification before visiting. A general checkout estimate does not replace the completion date confirmed for a custom job. Transfers between locations may require additional time.
Please collect orders during the selected location’s business hours and bring your order number or confirmation. Check Our Locations for current contact information and hours. Contact us if someone else will collect your order or if you need to change the pickup location.
EDDM postcards and mailing services
EDDM mailing packages are a printing and mailing service, not a shipment of postcards to your business address. Printing, postal preparation, and postage are included as described in the product listing or quote. We coordinate route selection with you and deliver the prepared mailing to the designated post office.
Route boundaries and mailbox counts vary. We confirm the selected routes and counts for your mailing. Postal acceptance and delivery timing are separate from printing turnaround, and a particular in-home delivery date is not guaranteed unless specifically confirmed as part of the service.
Questions about an order? Email sales@quikprintllc.com or call 715-659-5514. Please include your order or quote number.